How do I update my address?
How do I change my password?
How do I add or edit my card information?
Why hasn't my order shipped yet?
What is your shipping policy?
What is your international policy?
Where is my order?
What does “Final Sale” mean?
Why is my order not going through?
How can I change or cancel my order?
What if something is wrong with my order?
What payment methods can I use?
What is an authorization hold?
How do I use my store credit?
What is your return policy?
How do I process a return?
How do I process an exchange?
What is your return address?
Where is my refund?
What is an E-Gift Card?
How do I purchase an E-Gift Card?
How do I redeem an E-Gift Card?
Gift Card Terms & Conditions
What are your fragrant ingredients and are they tested on animals?
Where are your size charts?
VC VIP Rewards Program
VC VIP Rewards Program Terms and Conditions
How do I enroll in the VC VIP rewards program?
Coupons & Promotions
Cyber Week Promotion Terms
Friends & Family Promotion 25% off
Welcome10 10% off Promotion Terms
Promo Code Rules
Vince Camuto Store Credit Rules