Where is my order?

Once you place your order you will receive an email confirmation. Most orders are processed and shipped within 1 business day of the order date. Expedited orders placed before 10AM EST will ship same-day Orders placed during weekends, special promotions, and holidays may take additional processing time due to increased order volume. 

Once your order is shipped you will receive an email confirmation with your tracking number.

Order Holds 

For your protection, we screen credit card orders for potential fraud. Please ensure that your billing and shipping addresses are exactly correct, to avoid delays in order processing. Incorrect information may cause a delay in the processing of your order. Your order may also be delayed if additional verification of billing information is necessary.

Canceled Orders 

If there are any issues with your order for any reason you will be contacted as soon as possible. 

How do I track my order? 

If you have an account, you can check the status of your order at any time by simply logging into your account and clicking “My Orders”. Otherwise, you can track your order on the Track My Order page. Please note that it can take up to 24 hours for the tracking information to be updated once the tracking number has been assigned. 

If you are not receiving email notifications regarding your order please check your spam/junk folders. 

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